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Feb'22 - present

How we grew The Upside Down by +500% sales in one year

An ROAS of 45. Over 50 million impressions worldwide. And revenue growth of +500% within 12 months. Since 2022, Boest has been responsible for the entire online marketing of The Upside Down Amsterdam. What started as a collaboration with big ambitions grew into a long-term partnership with serious impact on visitor numbers, online community and international visibility.
“There is a great sense of commitment. The team is really on top of things and we are happy with how things are going.”
Results

We have achieved these results

For The Upside Down, we implemented an international always-on strategy with a focus on conversion as well as brand awareness:
500+
Turnover growth in 12 months
45
ROAS
1.5 million
Website visitors
Approach

Our approach

The Upside Down is the social media museum of Amsterdam. Our assignment: make the museum top-of-mind with both Dutch visitors and tourists. We developed a fully omnichannel strategy based on data, previous learnings and international audience insights.

  • Awareness: visual video content via Instagram, TikTok and Facebook
  • Consideration: customised ads based on viewing behaviour
  • Conversion: Google search for “things to do in Amsterdam” searchers

With this mix, we were visible at every stage of the customer journey, and on every platform where the target audience was.

Together with our TikTok experts from sister label Flik Flak, we developed a strategy that seamlessly fit the playful nature of the museum. Creativity was paramount, but always with data as the basis. Those who watched 90% of a video received a conversion-oriented follow-up. Those who dropped out after 2 seconds were shown more atmosphere and experience first.

The campaigns delivered explosive growth: +500% more sales, +300% visitors per day and an online community of more than 100,000 followers. The combination of always-on campaigns, creative content and clever funnel building proved its power. The Upside Down is not only a museum going viral, but also a commercial success.

The Upside Down is the social media museum of Amsterdam. Our assignment: make the museum top-of-mind with both Dutch visitors and tourists. We developed a fully omnichannel strategy based on data, previous learnings and international audience insights.

  • Awareness: visual video content via Instagram, TikTok and Facebook
  • Consideration: customised ads based on viewing behaviour
  • Conversion: Google search for “things to do in Amsterdam” searchers

With this mix, we were visible at every stage of the customer journey, and on every platform where the target audience was.

Together with our TikTok experts from sister label Flik Flak, we developed a strategy that seamlessly fit the playful nature of the museum. Creativity was paramount, but always with data as the basis. Those who watched 90% of a video received a conversion-oriented follow-up. Those who dropped out after 2 seconds were shown more atmosphere and experience first.

The campaigns delivered explosive growth: +500% more sales, +300% visitors per day and an online community of more than 100,000 followers. The combination of always-on campaigns, creative content and clever funnel building proved its power. The Upside Down is not only a museum going viral, but also a commercial success.

Our team does so for partners such as:

Cases

See also our other cases

Een Rondje Hazes: how we sold out this online ode to André Hazes within a month

Verknipt Festival 2019: using targeted campaigns to a sold-out festival

Together with you, we will get the most out of your ticket sales.

Get in touch

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